Payment terms

Currently, CONNECT payment is offered in the markets as listed below. This page lists the characteristics and terms for each payment method.

Malaysia

Telenor operator billing

Characteristics:

  • Currency: MYR
  • Transaction fee: ask us.
  • Refund fee: ask us.
  • Settlement towards: Domestic Malaysian bank account.
  • Support for cross-border settlement: ask us.
  • Withholding tax: not applicable for domestic sales.
  • Settlement period: monthly
  • End user VAT applied on transaction: 6% GST will be added on your transaction sum. This GST will be remitted to the Malaysian tax authorities by Digi.
  • VAT applied on transaction fee: ask us.
  • Charge back policy: ask us.

Service restrictions and terms:

  • May only be used for digital services.

Thailand

Telenor operator billing

Characteristics:

  • Currency: THB
  • Transaction fee: ask us.
  • Refund fee: ask us.
  • Settlement towards: Domestic Thai bank account.
  • Support for cross-border settlement: ask us
  • Withholding tax: not applicable for domestic sales.
  • Settlement period: monthly
  • End user VAT applied on transaction: no VAT will be added on your transaction sum.
  • VAT applied on transaction fee: ask us.
  • Charge back policy: ask us.

Service restrictions and terms:

  • You agree to comply with all applicable laws, rules and regulations while using Telenor's Services and will not transmit or display any Digital Content that would violate any federal, state or local law, court, governmental or supervising authority order, applicable wireless industry practice or regulation. You will cooperate with Telenor, the Telenor Affiliate and/or governmental authorities in investigations alleging a violation of any law, rule or regulation.
  • You should obtain all requisite consents from subscribers using your service by posting or showing the following statement before the subscribers proceed the purchase and payment transactions via the Telenor Operator Billing:
"I/we hereby grant a consent to the telecommunication service provider whose telecommunication service I/we subscribe for,to use either by itself or any person and share, disclose, transmit, or transfer to any person (either domestically or internationally), my/our personal information including, without limitation, telephone number, for provision and implementation of telecommunication service and all related services provided by the telecommunication service provider, including, without limitation, the direct operator billing service, and for sendings goods and services information, as well as information on marketing promotion and offers to me/us."
"ข้าพเจ้าตกลงยินยอมให้ผู้บริการโทรคมนาคมแก่ข้าพเจ้า ใช้ไม่ว่าด้วยคนเอง หรือด้วยบุคคลอื่นใด และแลกเปลี่ยน เปิดเผย ส่ง หรือโอนไปยังบุคคลใดๆ (ไม่ว่าภายในประเทศ หรือต่างประเทศ) ซึ่งข้อมูลส่วนบุคคลของข้าพเจ้า ซึ่งรวมถึงแต่ไม่จำกัดเฉพาะหมายเลขโทรศัพท์ของข้าพเจ้า เพื่อการให้บริการและการปฎิบัติงาน เกี่ยวกับการให้บริการโทรคมนาคม และบริการอื่นๆ ที่เกี่ยวข้องของผู้ให้บริการโทรคมนาคม ซึ่งรวมถึงแต่ไม่จำกัดเฉพาะ การให้บริการเป็นตัวแทนเรียกเก็บเงิน และเพื่อการส่งข่าวสารเกี่ยวกับสินค้าและบริการต่างๆ ตลอดจนข้อมูลข่าวสารเกี่ยวกับข้อเสนอและโปรโมชั่นทางการตลาดแก่ข้าพเจ้า"
  • You shall implement all necessary procedure to ensure that the subscribers using the service shall agree to the aforementioned terms before proceeding any purchase and payment transaction via the Telenor Operator Billing.

Credit cards: Visa and MasterCard

Characteristics:

  • Currency: THB
  • Transaction fee: ask us.
  • Refund fee: ask us.
  • Settlement towards: Paysbuy account (you need to register for a PAYSBUY account to retreive funds).
  • Support for cross-border settlement: no
  • Withholding tax: not applicable for domestic sales.
  • Settlement period: monthly
  • End user VAT applied on transaction: no VAT will be added on your transaction sum.
  • VAT applied on transaction fee: ask us.
  • Chargeback policy: ask us.

Service restrictions and terms:

  • The goods and/or services being offered for sale by the you shall not be contrary to accepted public morality, custom, law or government regulations presently in force or that enter into force, or are deemed contrary to the image of PAYSBUY, VISA International Association or MasterCard International Incorporated.